Wednesday, August 6, 2008

Just 10 minutes

Dear Lord, what is it about me talking on the phone that makes my children morph into ankle biting, banshee screaming, hooligans ? I was already dreading making the call to Snapfish so I waited until they were quietly playing in their rooms, but not too long because I know it doesn't last more than 10 minutes.
Surely a quick call to customer service to reorder my daughter's birthday invites wouldn't take longer than that, right?
So I waited. They took off to the train table and I peeked in. Glorious! I picked up the phone and dialed. Good lord you would have thought I rang the bell in a WWF match.
Maybe M is just screaming because A took a train. Small stuff, I'll just be quick.
The Snapfish guy answers, with a heavy accent. Damn, that'll add a few minutes. I get through the spiel about how the photo cards look crappy and the color is off and then all hell broke loose. A is screaming now too and M is following up with his part of the duet. I think I heard something about a boo boo and I ask the gentleman to hold on for a second, while I explained to A that mommy is on the phone and that they needed to go play.
Phbbbtt yeah right.
I think instead of words coming out of my mouth I must have spit acid on her boo boo, which I still haven't been able to find by the way. I panicked. I ran into my room and closed the door. The guy still needs the last part of my account number but I forgot where I left off, so I huddle in the far corner of the room and I start over. Well that confused the hell out of him so he's now calling me CrisCrisabella. gah. I explain and start over. The kids are banging on the door and screaming so loud I'm sure I heard the house alarm beep.
I think I hear the idiot on the other end of the phone say something about holding on, but I'm not sure.
I scream, you know so he can hear me over the kids, "HUH! I'M SORRY, WHAT DID YOU JUST SAY. "
Then he screams back, " HOLD ON MA'AM AND CAN YOU PLEASE TAKE CARE OF YOUR KIDS!"
What can you do but laugh. Yup, pass me the mother of the year award! I had an outsourced, customer service rep. from a photo service company tell me that I needed to take care of my kids. Great.

2 comments:

Emily Brown said...

all that before 9:32am? wow. you are good.

{sue} said...

Oh yes... every mother should have a soundproof booth in which to make a daily phone call.